Attention: Give your full attention to the patient, avoiding distractions. Empathy: Show understanding and compassion towards the patient's concerns. Feedback: Provide feedback to confirm understanding. This can be through verbal affirmations or summarizing what the patient has said. Non-verbal Cues: Use eye contact, nodding, and appropriate facial expressions to show engagement. Questioning: Ask open-ended questions to encourage the patient to elaborate on their symptoms and concerns.