active listening

What are the Elements of Active Listening?


Attention: Give your full attention to the patient, avoiding distractions.
Empathy: Show understanding and compassion towards the patient's concerns.
Feedback: Provide feedback to confirm understanding. This can be through verbal affirmations or summarizing what the patient has said.
Non-verbal Cues: Use eye contact, nodding, and appropriate facial expressions to show engagement.
Questioning: Ask open-ended questions to encourage the patient to elaborate on their symptoms and concerns.

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